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These days, much
of our work involves helping our patrons use websites, and complicated
indexes and reference tools. How comfortable are you helping your
patrons? Do you feel comfortable helping them with a new reference tool
or a ‘never seen it before’ website? Learn how to approach new
reference tools, work with complex indexes. This workshop will help
librarians and staff train the user to explore the web, ignoring the
clutter & identifying the important information; explain reference
tools; and decipher those unusual indexes as are found in Statistical
Abstract. A side benefit will be learning how to use new reference
tools when you answer questions at the reference desk. |