Brink, Tom, Darren Gergle and Scott D. Wood Usability for the Web: Designing Web Sites that Work San Francisco: Morgan Kaufman Publishers 2002

Krug, Steve Don’t Make Me Think: A Common Sense Approach to Web Usability Indianapolis, IN: New Riders Publishing © 2000

Neilsen, Jakob “Top Ten Mistakes of Web Management” Alertbox June 15, 1997 www.useit.com/alertbox/9706b.html (viewed 5/2002)

----- and Marie Tahir Homepage Usablity: 50 Websites Deconstructed  Indianapolis, IN: New Riders Publishing © 2002

-----.Designing Web Usability Indianapolis, IN: New Riders Publishing © 2000

-----. The veritable virtual guide to website design (Neilsen’s List of Design Books) www.useit.com/books

Norlin, Elaina and CM! Winters Usability Testing for Library Web Sites: A Hands-On Guide Chicago: American Library Association © 2002

Paciello, Michael G Web Accessibility for People with Disabilities Lawrence, KS: CMP Books 2000 (especially chapter 7)

Rosenfeld, Louis and Peter Morville Information Architecture for the World Wide Web 2^nd edition. Sebastopol, CA: O’Reilly © 2002

Waddell, Cynthia  "The Growing Digital Divide In Access For People With Disabilities: Overcoming Barriers To Participation" Presented at Understanding The Digital Economy Data, Tools and Research May 25 and 26, 1999 US Department of Commerce Washington DC available at www.aasa.dshs.wa.gov/access/waddell.htm

-----. "Applying the ADA to the Internet: A Web Accessibility Standard" Written and Presented on June 17, 1998 at the request of the American Bar Association for their National Conference "In Pursuit . . . . A Blueprint for Disability Law and Policy"  available at www.rit.edu/~easi/law/weblaw1.htm

-----. "Electronic Curbcuts: The ADA in Cyberspace" ABANetwork available at www.abanet.org/irr/hr/winter00humanrights/waddell.html